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About Essex County Hospital

Updated 9 February 2017 (Hopper buses)


If you are suffering from diarrhoea and/or vomiting (Norovirus) please do not visit our hospital until you have been symptom-free for 48 hours. Visit our Infection Control page


Care Quality Commission Ratings

Visit the Facebook page for Essex County Hospital (opens in a new window).

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Visit the NHS Choices website Essex County Hospital (opens in a new window).


Essex County Hospital was opened in 1820 and in 2014 closed its remaining two inpatient wards because it has long been our strategy to improve acute services to and centralise facilities.

You can read more about the clinical services which currently remain on our Essex County Hospital transfer page (opens in a new window).

inpatient information booklet


Travelling to Essex County Hospital

You are expected to make your own way both to and from the hospital. Hospital transport will only be provided if there is a clinical need which is determined by the team responsible for your care. You can book a taxi from the hospital but you will need to pay for this. If you are entitled to claim travel costs you can ask for advice from the receptionist.



Journey Planning and Public Transport

Bus

By bus for Essex County Hospital

The bus service number 65 provides a 12 minute frequency service during peak hours (20 minutes during the day) from the town centre, North Station and the bus station and drops off in Lexden Road outside Essex County Hospital. The number 5 provides an hourly service up until lunchtime which serves both Essex County Hospital and Colchester General Hospital, North Station, the town centre and Lexden. The 71/71c passes Essex County Hospital from Chelmsford, Kelvedon, Marks Tey and in the opposite direction from Colchester Bus Station on an approximately hourly basis.

Check the latest public transport routes at the Traveline website

Colchester Hospital Hopper from Tendring

The Colchester Hospital Hopper provides a wheelchair accessible minibus from Tendring to our hospitals.

The route is as follows:

For timetable and fare information, visit: dial-a-ride website.

Harwich Hospital Hopper

This service links Harwich with Colchester General Hospital, Essex County Hospital, Oaks Hospital and St Helena Hospice, Colchester.

For timetable and fare information, visit: >Harwich Connexions website.

Cycle and motorcycle parking

Secure and covered cycle and motorcycle parking is provided at Essex County Hospital.

Parking at Essex County Hospital

Find out more about parking at Essex County Hospital.


Shops

League of Friends

Essex County Hospital has a League of Friends shop located in the Outpatients Department. They sell a variety of products, such as: sandwiches, snacks, hot and cold drinks, flowers, fresh fruit, books, stationery, cards, postage stamps, toiletries, batteries, National Lottery tickets, newspapers, magazines, and confectionery. If you or your visitors cannot find what you need in any of these shops, ward staff would be able to direct your visitors to the nearby supermarkets.


Information about you

The Data Protection Act (1998) states that you have a right to be informed that your personal information will be held in both paper and computerised form. This information may be used for statistical, teaching and training purposes. However, wherever possible the information will not include your name and will be held in strict confidence by the Trust. The information may be shared with other individuals or organisations concerned with your healthcare and treatment, such as your GP.

You are entitled to access to your personal health record.

Everyone working for the NHS has a legal duty to keep information about you confidential. Further information about this is available by contacting the Patient Advice and Liaison Service (PALS).

Your consent to treatment will be needed if you have to undergo a procedure or treatment during your visit. The clinic staff will explain the procedure or treatment to you which will allow you to make an informed decision about whether to proceed. A chaperone will be provided where appropriate. Please ask if you require any further information or do not understand.


Concerns about your care

At the Trust we have matrons on duty 24 hours per day. If you have a concern about nursing care received or are concerned about what you should do after being in hospital please contact one of the matrons.

Or contact our Patient Advice and Liaison Service (PALS).

You can send us a compliment!


Complaints and improvements

If you have been unable to resolve your concerns or wish to make a formal complaint, please contact the Complaints and Legal Services Department on 01206 745926 or ask any member of staff for a leaflet, which will describe how you may make a complaint.


Mobile phones

Mobile phones can cause problems to sensitive medical equipment in certain areas of the hospital. Please follow the warning signs which indicate where they can be used.


No smoking

No-one is allowed to smoke tobacco-related products in any Trust building, building entrance or in the grounds of our hospitals. In line with guidance issued by Public Health England , people will still be able to use e-cigarettes, but will need to go to a designated vaping area.

Coming into hospital is a very good time for smokers to consider quitting. There is a good chance that smoking has contributed to their admission in the first place, which means that stopping is key if they want to avoid coming back again. We do everything that we can to support smokers and signpost them to stop smoking services .