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Compliments and feedback

Updated 6 July 2017


Awards | Do you know someone who deserves special recognition?

We have an At Our Best Awards scheme to recognise staff and volunteers' achievements and thank them for what they do.

If you feel a person or team deserve praise, why not enter them into our Awards? Enter online now!


word cloud

The "word cloud" has been created from all the words that are in the compliments received by email between January and August 2014. The cloud gives greater prominence to words that appear more frequently.


Compliment? Feedback? Please tell us!

We are always grateful when people write or email us to compliment our staff, one of our services, or a visit to one of our hospitals.

Click to email a compliment*.

Or email some general feedback.

* Emails praising staff, the Trust or our services are forwarded to the chief executive and relevant directors, managers and matrons. They are also included in the compilation of plaudits we receive. Copies are sent, where possible, to any named staff in the email. And we encourage people to send a copy to the local newspaper. The Colchester Daily Gazette can be emailed here: gazette.letters@newsquest.co.uk

Or visit our PALS team webpage.


Review us on NHS Choices

nhs choices

Your views can help people make important decisions about where they choose to receive treatment. On the NHS Choices website you can give compliments or feedback on our hospitals:


Review us on Facebook

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You can review our hospitals on Facebook:


Review us on Healthwatch Essex


Share your experience with the CQC

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Share your experience with
the Care Quality Commission (CQC)
- the independent health and
adult social care regulator.


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Share your experience on Patient Opinion

Share your experience
with Patient Opinion
- the UK's leading independent non-profit
feedback platform for health services.


What is being said about our hospitals

The content on this page automatically comes from the Patient Opinion website.

Check out our other What's being said about us page too.


photo of It's easy to criticise display in corridor

It's easy to criticise...
but not everyone does

Many people send cards and tributes about the care they and their relatives have received. We receive thousands every year from our hospitals. Some are very poignant - others make you smile. Some go into great details - others simply say 'thank you'.

Whatever they say, we know they're from the heart.

We have created a display of just a few of the many emails* received via the Trust's website. If you get a chance, have a look at it. It's on the ground floor corridor of the main building at Colchester General Hospital. There are also some on the same corridor as Senses restaurant.

If you don't get an opportunity, you can read them here:


We've made our website easier to view from a smartphone or tablet. Read more about it in our News release where you can leave feedback.