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Contact Us


See our addresses and main phone number, 24-hours a day: 01206 747474.

Contact a department or service.

Ward phone numbers for Colchester General Hospital.

How to rearrange or cancel your appointment.

How to contact a patient if you are a visitor, friend or relative.

Give a compliment or feedback.

Contact a matron

If you want to work for us (careers) or if you want to be a volunteer or do work experience.

To contact the chief executive, directors, senior managers or governors or the Member Helpline, or to contact one of the matrons.


To make a complaint or a Freedom of information request.

If you want to contact the Press Office or email feedback about this website.

Our Twitter account: @ColchesterNHSFT

Our Facebook pages for Colchester General Hospital and Essex County Hospital.

Finally, if you want general information, but don't forget to check our Frequently Asked Questions as many enquiries can be answered there with links to the correct departments.

For patients

Patient Advice Liaison Service PALS offers confidential, on the spot advice and support, helping patients, relatives and other visitors to sort out any concerns they may have about their care. Our email address is:

Appointments. Phone numbers and email addresses of departments if you need to change, rearrange or cancel your hospital appointment.

For visitors, friends and relatives

You may wish to phone a ward directly and we publish the ward phone numbers for Colchester General Hospital here. Don't forget that a patient can receive phonecalls from their friends and family to their own Hospedia bedside entertainment system*, although they have to set this up once at the hospital.

* not West Bergholt Ward

Contact a matron: At the Trust we have matrons on duty 24 hours per day. If you have a concern about nursing care received, or are concerned about what you should do after being in hospital, please contact one of the matrons.

Join us, we're recruiting!

If you want to work for us (jobs, careers and recruitment)

Go to our Careers page for more information.

Or contact our Human Resources Team.

If you want to be a volunteer or do work experience, please visit our Volunteers | Work experience page.

Nick Hulme

Contact the chief executive, a director, or a senior manager of a service

To contact the chief executive (Nick Hulme, pictured), a director, or a senior manager, visit our senior management page and scroll down the list of names.

Contact the chairman or a non-executive director

To contact the chairman or a non-executive director, visit our non-executive directors page and scroll down the list of names.

Contact a governor

To contact governor, visit our governor page and scroll down the list of names.

Freedom of Information

If you wish to make a Freedom of Information request, visit our Freedom of Information page.

Compliments, complaints and feedback

It is always gratifying to know that the work of staff in the NHS is appreciated and we are always grateful when people write or email us to compliment our staff, one of our services, or a visit to one of our hospitals.

Visit our compliments and feedback page for more information on how to let us know how we are doing.

Or you can make a formal complaint here.

Press office

Contact the press office.

For general information

For general information or enquiries, send an email to:

Website feedback

If you wish to contact us regarding this website, please email:

Our addresses and main phone numbers

Trust's main address Colchester Hospital University NHS Foundation Trust, Colchester General Hospital, Trust Offices, Main Building, Turner Road, Colchester, Essex, CO4 5JL.

Switchboard If you want to phone us: 01206 747474 - 24-hours a day (for Colchester General Hospital and Essex County Hospital).

For hospital addresses and other contact information, see our Visitors pages .

Details of our Contact Centre (Appointments Office).

If you are a GP, go to our GP page where there are also details of the GP Switchboard Number.

Here is an interactive map of where Trust Offices is located (the yellow pin).

Click on the icons or View Larger Map