Menu Links

Contact Us

Updated 16 March 2015 (social media contacts)

phone

See our addresses and main phone number, 24-hours a day: 01206 747474.

See contact information for patients including appointments and for visitors, friends and relatives.

Give a compliment or feedback.

Contact a matron

If you want to work for us (careers) or if you want to be a volunteer or do work experience.

To contact the chief executive, directors, senior managers or governors or the Member Helpline, or to contact one of the matrons.

Twitter

To make a complaint or a Freedom of information request.

If you want to contact the Press Office or email feedback about this website.

Our Twitter account: @ColchesterNHSFT

Our Facebook pages for Colchester General Hospital and Essex County Hospital.

Finally, if you want general information, but don't forget to check our Frequently Asked Questions as many enquiries can be answered there with links to the correct departments.


For patients

Patient Advice Liaison Service PALS offers confidential, on the spot advice and support, helping patients, relatives and other visitors to sort out any concerns they may have about their care. Our email address is: PALS@colchesterhospital.nhs.uk

Appointments. Phone numbers and email addresses of departments if you need to change, rearrange or cancel your hospital appointment.


For visitors, friends and relatives

To send a message to an inpatient at either of our hospitals, please include their first name and surname and the ward they are on. (If you don't know the ward, please give the patient's address and postcode so we can cross-check our records.) Then email your message to: info@colchesterhospital.nhs.uk

Emails are handled weekdays during office hours, and we try to get them to the patient by the next working day. (Note: we don't accept 'eCards' or similar, just an email.)

You may wish to phone a ward directly and we publish the ward phone numbers for Colchester General Hospital and for Essex County Hospital here. Don't forget that a patient can receive phonecalls from their friends and family to their own Hospedia bedside entertainment system*, although they have to set this up once at the hospital.

* not Essex County Hospital

Contact a matron: At the Trust we have matrons on duty 24 hours per day. If you have a concern about nursing care received, or are concerned about what you should do after being in hospital, please contact one of the matrons.


If you want to work for us (careers)

Go to our Careers page for more information.

If you want to be a volunteer or do work experience

Please visit our Volunteers | Work experience page.

Lucy Moore

Contact the chief executive, a director, or a senior manager of a service

To contact the chief executive (Dr Lucy Moore, pictured), a director, or a senior manager, visit our Senior Management page and scroll down the list of names.

Contact the chair of the Trust or a governor

To contact the chair or a governor, send an email to: ft.membership@colchesterhospital.nhs.uk



Freedom of Information

If you wish to make a Freedom of Information request.


Compliments, complaints and feedback

It is always gratifying to know that the work of staff in the NHS is appreciated and we are always grateful when people write or email us to compliment our staff, one of our services, or a visit to one of our hospitals. To send a compliment, or other feedback.

We have created a display of just a few of the many emails received via our website.

Meanwhile, your views can help people make important decisions about where they choose to receive treatment. The NHS has a section on its main website where you can give feedback on our hospitals. Visit it if you wish to comment or give feedback on:

Colchester General Hospital (opens NHS Choices in a new window)

Essex County Hospital (opens NHS Choices in a new window).

If you wish to make a formal complaint.


Press office

If you wish to contact the press office.


For general information

For general information or enquiries, send an email to: info@colchesterhospital.nhs.uk


Website feedback

If you wish to contact us regarding this website, please email: james.ponder@colchesterhospital.nhs.uk


Our addresses and main phone number

Trust's main address Colchester Hospital University NHS Foundation Trust, Colchester General Hospital, Trust Offices, Main Building, Turner Road, Colchester, Essex, CO4 5JL.

Switchboard If you want to phone us: 01206 747474 - 24-hours a day (for Colchester General Hospital and Essex County Hospital).

For hospital addresses and other contact information, see our Visitors pages .

Details of our Contact Centre (Appointments Office).

Here is an interactive map of where Trust Offices is located (the yellow pin).


Click on the icons or View Larger Map