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"Got Something To Say?"

A banner at our hospital

This poster campaign highlights to patients ways they can raise a concern with the Trust.

Called "Got something to say?" it asks patients, relatives or and carers to make sure they tell us if they have a comment, compliment or complaint.

"We are committed to improving the experience of our patients. You can help by telling us what you think - good or bad."

  1. If something is not right, ask to see the person in charge. They should be able to sort out the problem straight away.
  2. Or ask to speak to the Patient Advice & Liaison Service (PALS) or the Duty Matron.
  3. If you are still not satisfied, please write to the Chief Executive, Trust Offices, Colchester General Hospital, Turner Road, Colchester, CO4 5JL.

PALS (office hours): Freephone 0800 783 7328

The Duty Matron can be contacted 24 hours a day, via switchboard: 01206 747474

You can download the A4 size poster or A3 size poster, for printing and display.

Compliments and feedback

Your views can help people make important decisions about where they choose to receive treatment. The NHS has a section on its main website where you can give give feedback on our hospitals. Visit it if you wish to comment or give feedback on:

Visit our webpage on how to send a compliment about our staff, our services or our hospitals.

Do you know someone who deserves special recognition?

The Trust launched its At Our Best Awards in October 2011 to recognise staff and volunteers' achievements and thank them for what they do. If you feel a person or team deserve praise, why not enter them into our Awards? Forms are available at all Trust sites or you can enter online here now!

What is being said about our hospitals

The content on this page automatically comes from the Patient Opinion website. Check out our other What's being said about us page too.