Learning Disability Hospital Liaison

Mencap has worked with healthcare professionals and royal colleges, such as the Royal College of General Practitioners and the Royal College of Nursing, to develop a charter which says all people with a learning disability have an equal right to healthcare.

Getting it right

Colchester Hospital University NHS Foundation Trust have shown their commitment to people with a learning disability by giving their backing to Mencap's "Getting it right charter" and signed the charter on its launch in July 2012 - pictured.

Signing the charter shows that our healthcare professionals value the lives of people with a learning disability and aim to provide a high standard of care and treatment. It is essential that we see the person, not the disability and always focus on giving the best possible service as we do with all patients.

Every day we work together in partnership with those supporting a person with a learning disability, making reasonable adjustments that enable equal health outcomes.

Coming to the hospital can be a worrying time for an adult with a learning disability, their family and carers. They may need extra information and support to make the hospital experience better.

The hospital has a Learning Disability Hospital Liaison Nurse who can help with planning and preparing for coming to the hospital for investigations or treatment, support when you are in hospital and planning for going home again.

Referrals can be made by the patient or anyone who is involved in their care. It is best to get in touch as early as possible before you come to the hospital:

Contact: Stephanie Baker
Office: 01206 742160 (+ voicemail)
Mobile: 07774 889067(+ voicemail)
Or write to: Stephanie Baker
Learning Disability Hospital Liaison Nurse Specialist,
Safeguarding Office, 2nd Floor Gainsborough Wing,
Colchester Hospital University Foundation Trust,
Turner Road,
C04 5JL

Email: Stephanie.baker@colchesterhospital.nhs.uk
Secure Email: Stephanie.baker1@nhs.net (for confidential information)

Reasonable Adjustments 'It all HELPS'

As part of the Managed Clinical Network (East Of England) The Access to Acute (A2A) Network of Hospital Liaison Nurses have produced a film to highlight five core Reasonable Adjustments that can be done to help support people with learning disabilities and autism when accessing acute hospital services.

The 'It all HELPS' film has been uploaded to YouTube and posted about on the A2A Facebook page and the A2AEOE twitter account.

pdf icon It all HELPS Poster

pdf icon It all HELPS Easy Read

We need to know about your needs

Don't forget to bring your A&E Grab Sheet and Hospital Passport when you come to the hospital.

Hospital Passports help to tell hospital staff about your needs when you come to the hospital or are admitted..

It is best to also telephone the hospital when you first know about your appointment, or before you go to the Accident & Emergency Department, to let them know about any specific needs you have.

The A&E Grab Sheet or Hospital Passport do not replace Health Action plans, Personal Health Records or any other information about your needs. You should also bring these with you, along with any medicines you are taking.

pdf icon Going Home - easy read patient information leaflet

pdf icon Emergency Admission Patient - easy read patient information leaflet

pdf icon Planned Admission Patient - easy read patient information leaflet

pdf icon Learning Disability/Autism Hospital Satisfaction Survey - to print out and complete

word icon Learning Disability/Autism Hospital Satisfaction Survey - to complete and email to us

Caring for Carers

Caring for Carers

pdf icon Questions to ask when you go to the Doctor or Hospital

pdf icon Mencap Older Carers Project

pdf icon Community Learning Disability Services

Useful Websites

Essex County Council

NHS Choices Carers Direct

Essex Carers Network

Crossroads Care Essex

Carers UK