Compliments and feedback

This word cloud has been created from all the words that are in the compliments received by email between August 2012 and February 2013. The cloud gives greater prominence to words that appear more frequently.

Above: The "word cloud" (689kb) has been created from all the words that are in the compliments received by email between August 2012 and February 2013. The cloud gives greater prominence to words that appear more frequently.

New for March 2013 - praise display!


Please tell us

We are always grateful when people write or email us to compliment our staff, one of our services, or a visit to one of our hospitals. To send a compliment, or other feedback, please email: info@colchesterhospital.nhs.uk

Or write to us at this Freepost address (although you'll get a quicker response if you email!).


nhs.uk

Meanwhile, your views can help people make important decisions about where they choose to receive treatment. On the NHS Choices website you can give give feedback on our hospitals:


What is being said about our hospitals

What's being said about us?

The content on this page automatically comes from the Patient Opinion website.

Check out our other What's being said about us page too.


photo of It's easy to criticise display in corridor

It's easy to criticise...
but not everyone does

Many people send cards and tributes about the care they and their relatives have received. We receive thousands every year from our hospitals. Some are very poignant - others make you smile. Some go into great details - others simply say 'thank you'.

Whatever they say, we know they're from the heart.

We have created a display of just a few of the many emails* received via the Trust's website. If you get a chance, have a look at it. It's on the ground floor corridor of the main building at Colchester General Hospital. There are also some on the same corridor as Senses restaurant.

If you don't get an opportunity, you can read them here:

* Emails praising staff, the Trust or our services are forwarded to the chief executive and relevant directors, managers and matrons. They are also included in the compilation of plaudits we receive. Copies are sent, where possible, to any named staff in the email. And we encourage people to send a copy to the local newspaper. The Colchester Gazette can be emailed here: gazette.letters@nqe.com

Awards | Do you know someone who deserves special recognition?

The Trust launched its At Our Best Awards in October 2011 to recognise staff and volunteers' achievements and thank them for what they do. If you feel a person or team deserve praise, why not enter them into our Awards? Forms are available at all Trust sites or you can enter online here now!