Hospital staff praised as improvements in patient care are confirmed by the Care Quality Commission

2 November 2017

Staff at Colchester Hospital have been congratulated today after the Care Quality Commission (CQC) announced that they have significantly improved the care they are providing.

During its most recent inspection in July, the CQC found the majority of the Trust’s services were “Good” and none were “Inadequate”, an achievement which is being hailed as a turning point in its recent history.

As a result of the improvements, the NHS has removed the Trust from the special measures regime which has brought very significant scrutiny of its management and performance over the last four years.

The Trust has now been given an overall rating of “Requires Improvement” with three quarters of the 40 areas inspected now graded as “Good”.

Chief Executive Nick Hulme said:

“This is a significant achievement and I would like to personally thank our staff for everything they’ve done to improve the care we provide.

“We have had excellent support from our partners in the health and social care system locally as well as from the NHS in the region and I am very grateful for that.

“A strongly performing hospital is simply a better place to work as well as a better place to be treated.

“When I arrived in 2016, I said this is about more than just the CQC and we needed to concentrate on doing the right thing for our patients. Today’s news shows that patient-focused services deliver better care.”

After the latest inspection, the CQC reported the following improvements:

Some areas of outstanding practice were noted including the Trust’s dedicated children’s transition team and its work to empower parents with babies in its neonatal unit.

David White, Trust Chair, said:

"We know we still have challenges ahead and improvements to make. However, I think we’ve shown that staff here at Colchester really can do it and we have a strong platform now for continued quality improvement. The immediate focus for the Trust is to manage our operational performance going into what will undoubtedly be a tough winter.

“Building on the positive relationships we have developed in the health and social care system will be vital in helping us treat patients quickly, safely and effectively as demand rises in the coming weeks and months.”

Paying tribute to the Trust and its staff, Colchester’s MP Will Quince said:

“This is fantastic news for the people of Colchester and north east Essex and a turning point in the Trust’s recent history.

“Our hospital provides services that we all rely on in moments of need and I’m sure I speak for all of us who live in this area when I extend my congratulations and thanks to all its staff.”

Go to our CQC review page.