Neonatal unit highly commended for its care

Neonatal Unit

Caption: Karen Moss, neonatal ward manager (right) and Michaela Gray, neonatal nurse, cradling one-month old baby Ernest Rowe.

21 February 2018

The care provided by Colchester Hospital’s neonatal unit (NNU) and the steps which staff take to give new babies the best possible start in life have been highly commended following a national review.

A team from NHS England, which included a consultant and senior neonatal nurse from an acute hospital, visited the Turner Road site in November to interview staff, tour the unit and examine evidence about the way the NNU is run.

Their final report, published this month, praised a range of innovations which staff have introduced to further improve care for newborns and their families, which include:

The reviewers also commended the teamwork shown by the 48 staff who work on the unit, as well as the strong leadership of senior staff and the “exemplary” career progression offered to those at the beginning of their working lives.

The peer review results come shortly after the neonatal unit was given an “outstanding” rating by the Care Quality Commission following its latest inspection.

Karen Moss, neonatal ward manager, said: “We are absolutely thrilled with the results of this peer review, which are credit to the hard work and dedication our staff show to newborns and their parents every single day.

“The review team were very interested to hear about the new initiatives we have introduced and the positive impact they have had on the care we provide. They also commended the steps we take to support parents, which include offering them meals, 24 hour visiting and the chance to stay in one of our mother and baby rooms so that they can get used to caring for their babies before they go home.

“Despite these fantastic results, we will not become complacent and will continue to look for ways we can improve still further for the babies and families in our care.”