Our policies and procedures
Current written protocols, policies and procedures for delivering our services and responsibilities.
Policies & procedures relating to the conduct of business and the provision of services
Colchester Hospital University Foundation Trust Annual Plan
For specific policies & procedures please email us.
Policies & procedures relating to human resources (including Race, Disability, Age and Gender, Equal Opportunities)
The Trust publishes its Single Equality Scheme on its Equality Scheme page.
Policies & procedures relating to recruitment & employment
2011 Trust recruitment & selection policy (292 kb)
2007 Trust recruitment & selection policy (112 kb)
2003 Trust recruitment & selection policy (70 kb)
View our current vacancies and recruitment details
Standing financial procedures
Our Standing Financial Instructions are in the latest Board of Directors minutes.
Standing Orders
Please email us for more information
Complaints and other customer service policies & procedures
If you have a complaint about us, then please see our Complaints & Legal Services section
View our Complaints Policy (263 kb)
If you are unhappy with a response to an FOI request and wish to make a complaint, then please contact our Chief Information Officer at:
Chief Information Officer
Colchester Hospital University NHS Foundation Trust
Trust Headquarters
Colchester General Hospital
Turner Road
Colchester, Essex, CO4 5JL
If you are still not satisfied, then you can raise the matter with the Information Commissioners Office
Data protection / Information Governance / Caldicott Guardian
Responding to requests made under the Freedom of Information Act 2000 Procedure (136 kb)
Data Protection Procedure (118 kb)
Information Security Policy (108 kb)
Information Security Policy (125 kb)
Data Sharing Policy - currently under review
Records Management: NHS Code of Practice part 1
Records Management: NHS Code of Practice part 2
Confidentiality: NHS Code of Practice
Estate Management
Please see our Estates page.
Charging Regimes & Policies
View our procedures for Access to Health Records
The Trust does not charge for FOI requests, unless the cost of compliance exceeds the appropriate limit of time / staff hours. More information can be found at the Information Commissioners Office
The Trust would always inform you if your request exceeded the appropriate limit before proceeding with it, and give you appropriate advice and guidance as per Section 16 of the Freedom of Information Act.
