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North East Essex Wheelchair Service (NEEWCS)

Updated 19 July 2017

We've moved!

We have relocated the North Essex Wheelchair Service from its location on Severalls Business Park to Essex County Hospital (ECH).

The Wheelchair Service moved on 13 February 2015 into the space at ECH vacated by the Sexual Health Team, which moved to 66 High Street in December.

As the Trust's lease for Catalyst House, which is on Severalls Business Park, was due to expire, it was considered more efficient to use space already owned by the Trust.

This is a short-term move and the Wheelchair Service will relocate again from Essex County Hospital when the site is finally vacated, following completion of its sale.

Work has been undertaken to make the area accessible for service users and useable for the services staff.

The Short-Term Wheelchair Loan Charity (STL) will also be relocating to Essex County Hospital.

Address and phone numbers from February 2015

Essex County Hospital, Lexden Road, Colchester CO3 3NB (information and map).
Wheelchair Service: 01206 744680
STL: 01206 744696

About car parking (including concessions).

Essex County Hospital,
Lexden Road,

T: 01206 744680
F: 01206 744681

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Office Hours:
Monday - Thursday 8:30am to 4:30pm, Friday 8:30am to 4:00pm


Who are we?

We are a small team consisting of three Occupational Therapists, one Technical Instructor, one Technical Engineer, and three Administrative staff.

We contract the services of DGT to carry out maintenance, repairs, collections and deliveries of equipment. We are part of Colchester Hospital University NHS Foundation Trust (CHUFT).

What do we do?

We assess for and provide wheelchairs, accessories and special seating to people who have a long term disability (expected to last six months or longer), requiring daily wheeled mobility.

Where do we cover?

We have approximately two and a half thousand wheelchair users of all ages, living in the Colchester and Tendring boroughs.

We are funded by North East Essex NHS Clinical Commissioning Group.

Access to Service

We accept new referrals from GPs, trained therapy staff, District nurses and Community Matrons through our secure e-mail address above. The form must be completed in full, in conjunction with the applicant, next of kin or carer.

Clients already known to us, or their relatives, carers or health professionals, can contact us directly with new enquiries or requests without needing a new referral. We will ask if the client has given consent to do this where necessary.

For any maintenance or repair issues with NHS wheelchairs please call DGT directly on 01245 468834.

Eligibility criteria for equipment provision is set within a broad national framework and agreed between NEEWCS and the Clinical Commissioning Group. This takes into account local individual needs and resources.

Assessment and waiting times

We aim to make contact and discuss new referrals or enquiries into our service within two working days of receipt.

Face-to-face assessments are made from a waiting list which can take up to 18 weeks from initial contact but varies throughout the year, according to demand.

Where clients are not deemed eligible for equipment we will work closely with them to provide the best advice on equipment and other local resources available to them.

How to find us

Essex County Hospital is on Lexden Road, Colchester. Here you will find the entrance to the main car park.

Please be aware this is a pay and display car park.

Via the main entrance, proceed straight ahead along the corridor and turn left at the end. Our department will be ahead of you to the right.

We do have a few disabled parking bays for badge holders outside our department entrance which is accessible via Hospital Road, as illustrated on the map below.

Wheelchair Services Map

Wheelchairs for Short Term Loan

Short Term Wheelchair Loan: (Mon-Fri 10am-12pm) Tel: 01206 744696

Ableworld: Colchester Tel: 01206 561335

All part of Easy Mobility Services: Tel: 01376 320133
*Colchester Mobility Centre: Tel: 01206 710909
*Easy Mobility: Tel: 01255 433255 (also supply power packs)

Daves Mobile Mobility: Ipswich Tel: 01394 617070/0845 4674760

Essex Mobility hire - for powered wheelchairs: Tel: 01255 220838 (short and long term hire)

Forbes Rentals - For hire of scooters Tel: 0800 00 63 00

Harwich Connexions: Tel:01255 552010 (for Harwich & Dovercourt residents only)

Marks Mobility Centre: (Hire Shop) 84a Pier Avenue, Clacton Tel:01255 435566

Marks Mobility Centre: Holland on Sea Tel: 01255 813444

Mobility Hire: Tel: 0800 111 6234

Radcliffe Rehab: Tel: 01280 700256 (for tilt in space, bariatric, paediatric and Netti Mini-Spica)

Red Cross: Clacton
Tel: 01255 422018

Red Cross: Colchester Tel: 01206 564152

TGA: Sudbury Tel:01787 882244 (manual/powered, scooters & power packs)

Transport & Shop Mobility: Tel:01206 505250 opt 1
*scooters and manual for use around Colchester town only

Wealden Rehab: Tel: 0845 6588411
Tilt-in-space, manual and powered

Wheelfreedom: Tel: 0800 0258 005 Adult and Paediatric, Tilt-in-Space, scooters and power-packs

24-7 Healthcare: Tel: 0208 577 2789

Private Wheelchair Repairers

Ableworld: Colchester Tel: 01206 561335

Colchester Mobility Centre: Tel: 01206 710909

Easy Mobility: Tel: 01255 433255

Daves Mobile Mobility: Ipswich Tel: 01394 617070/08454 674760

R Ball Mobility Engineer: Clacton Tel: 01255 432755/07920 724466

Wheelchairs for Private Purchase

If you are interested in purchasing your own wheelchair you may wish to contact one of the following:

Ableworld: 5 The Stanway Centre Peartree Rd, Colchester, Essex Tel: 01206 561335

All part of Easy Mobility Services: Tel: 01376 320133
*Colchester Mobility Centre: Unit 9 Peartree Business Centre Colchester Tel: 01206 710909

*Easy Mobility 21a West Avenue, Clacton, Co15 1QU Tel: 01255 433255

Daves Mobile Mobility: 61 Queens Way, Ipswich Tel: 01394 617070/08454 674760

Felgains FormAl: TIS wheelchair 33 Knightsdale Rd, Ipswich, IP1 4JJ Tel: 01473 463900

Frinton Mobility Centre: 1 Connaught Mews, Connaught Ave. Frinton Tel: 01255 677100

Marks Mobility Centre: (Main Shop) 371-373 Holland Road, Clacton on Sea Tel: 01255 813444

Radcliffe Rehab: Heavy duty, Bariatric and rise recline Tel: 01280 700256

Red Cross: 56 Hayes Road, Clacton on Sea Tel: 01255 422018

TGA: Woodhall Business Park, Sudbury Tel: 01787 882244

Technical Mobility Support Ltd: Bury St. Edmunds Tel: 01284 700768/01284 800024

24-7 Healthcare: Tel: 0208 577 2789 supply hoists)

Useful Contacts
Care and Repair England: Tel: 0115 950 6500
Crelling Harnesses Tel: 01253 852298
Supplier of AAC and SEN equipment
Free website – Buying, selling and donating second hand disability equipment.
Department of Health Tel: 020 7210 4850
Limbless Association Tel: 0800 644 0185 / 01245 216670
Mobility equipment hire in UK and abroad Tel: 0800 994 9000
Tel: 020 7427 2460
The Right Chair website
Wheelchair accessories; Tyres, gloves, off road pack, sport chairs. Tel: 01543 899 317
Association of Wheelchair Children Tel: 01482 887163
Donating second hand disability equipment
Whizz-Kids Tel: 020 7233 6600
Ramp Centre Tel: 01462 499700
Local dealer for EMS Lifts Ltd. Steve Woodcock Mob: 07788 311944


Action For Kids Tel: 0208 3478111

Age UK Tel: 0800 169 2081/01245 346106

Alzheimer's Disease Society Tel: 0300 222 1122 / 01206 573708

Arthritis care Tel: 0808 8004050

Aspire Tel: 0208 9545759-supporting spinal injuries

British Heart Foundation Tel: 0300 330 3322

Brittle bone society Tel: 01382 204446

Children today charity Tel: 01244 335622

Colchester Catalyst Charity Tel: 01206 323420

Community Agents Tel: 0800 9775858/01376 574341

Caudwell Children Tel: 0345 3001348

Disability Living Foundation Tel: 0300 999 0004

Fledglings-children with special needs Tel: 01799 541 807

ME Association Tel: 0844 576 5326

Meningitis Now Tel: 0808 80 10 388

Motability Tel: 0300 456 4566

Motor Neurone Disease (National Helpline) Tel: 0808 802 6262

MND Support Grant application queries please contact MND Support Services on 01064 611802 or e-mail:

Multiple Sclerosis Society Tel: 0808 800 8000

MS and Armed Forces Charity Tel: 07894 215584

Muscular Dystrophy Association Tel: 0800 652 6352/01206 520986

Parkinson's Disease society Tel:0808 800 0303/01255 220897/01206 842182

Percy Bilton Charity Tel: 020 8579 2829

Polio Fellowship Tel:0800 043 1935

Remap Tel: 01732 760209

SSAFA Tel: 0800 731 4880/01206 764114 - Armed Forces Charity

Scope Tel: 0808 800 3333

Spina Bifida Association Tel:01733 555988

Spinal Injury Support Tel: 020 8875 1805

Stroke Association Tel: 0303 303 3100

TGA Powerpack Tel: 01787 882244

The Heart of Darts Tel: 020 850 80751

The Royal British Legion Tel: 0808 802 8080


Variety – Childrens Charity Tel: 020 7428 8100

Transport Information

Tendring Community Transport Tel: 01255 436962

Essex Travel Training Tel: 01245 437767/0345 7430430

CCVS Transport Scheme Tel: 01206 216600/01206 505250

Blue Badge Holder information Tel: 0345 743 0430/01245 430 430

Disabled Railcard Tel: 0345 605 0525

Disabled Motoring Association: Tel: 01508 489 449

East Anglian Driveability Tel: 01842 753 029

Techmobility Tel: 01206 791313

Unwins Safety Systems 01935 827740 Provide occupant and wheelchair restraints for vehicles

Private Assessments

Private OT Assessment and Advice Tel: 0845 129 7699

If you are looking for an Occupational Therapist to give you independent advice or to provide private treatment, you can search the online directory. The directory lists members of this group who provide a wide range of services throughout the country.

SARA (Self Assessment, Rapid Access) Tel: 0300 999 0004

Ask SARA allows you to enter information about yourself/your environment and provides a report with useful advice/suggestions of products that may help you.

Private driving assessments for powered wheelchairs/scooters
* East Anglian Driveability Tel: 01842 753029
* Queen Elizabeth Foundation Tel: 01372 841100

Insurance Information

The following list of Companies will supply Insurance cover for Manual Wheelchairs, Powered Wheelchairs and Scooters. Some of the Companies listed will also provide Insurance for Travel, Disability Equipment and Independent Living.

Blue Badge Mobility Insurance
Tel: 01730 233101

Chartwell Insurance:
Tel: 0800 089 0146 or 0330 123 1029

First Senior Insurance:
Tel: 01582 840067

Fish Insurance:
Tel: 0333 331 3770
(will also provide Insurance for Travel, Disability equipment and Independent Living)

Lockton Mobility Insurance:
Tel: 0345 602 8000

Mark Bates Ltd.
Tel: 01476 512190

Eden Mobility Ltd.
Tel: 0800 587 4745

Places to Sell Private Equipment
Free website – Buying, selling and donating second hand disability equipment.